Although there's no better way to explore Europe's great cities, castle-dotted countryside and vineyards by riverboat, situations may arise that are beyond our control. In the event we need to modify your journey for any reason, you can trust that we will make every effort to communicate with you and to preserve your experience.
Unpredictable weather can result in both low and high water conditions that can impact your planned itinerary. These changes may include swapping riverboats or arranging for ground transportation to circumvent a bridge (high water) or water levels that are too low to be passible. Rest assured, we have many years of experience with these potential events and our team – and network of trusted partners – are well-prepared to make any necessary adjustments to preserve your experience.
All riverboat companies have dock assignments and sometimes due to increased traffic, docks can get double- or even triple-booked. As riverboats may also have specific docking needs, yours might be "rafted" to the boat next to the pier, requiring you to walk through or over (via staircase), a different riverboat. It is likely that you will experience this on your trip at some point, only adding to the overall flavor of cruising on the rivers of Europe.
Docks and Locks
Most docks are centrally located, however, some may be further away from city centers. Assignments are determined by factors such as riverboat traffic, river current, water levels and city layout. Passing through locks along the river is a fascinating part of your upcoming journey. Again, depending on traffic, water levels and potential mechanical issues, lock transit may take longer than expected. Don't miss this unique opportunity… when possible, head up to the top deck and enjoy this engineering experience!
Mobility Onboard and Ashore
Ashore – Guests with restricted mobility may have difficulty managing the pedestrian-only city centers, cobblestone streets and uneven surfaces that exist throughout Old World Europe.
Onboard – Guests may need to walk across narrow gangways and ascend or descend stairs when embarking or disembarking the riverboat due to "double-docking" or the docking location. An able traveling companion who can help guests who require assistance must accompany them throughout their journey.