Tour prices are per person in U.S. dollars. All hotel accommodations, motor coach transportation, entertainment, special dinners, sightseeing, admissions, poterage, the flight trip to the Rainbow Bridge National Monument, the float trip on the Colorado River in Glen Canyon, and the services of local guides, drivers and the Tauck Director are included. Transportation from Phoenix International Airport to the JW Marriott Desert Ridge Resort & Spa is included, regardless of the day and time of your arrival, provided you have furnished us with accurate flight information at least two weeks prior to the start of your tour. Transportation from Caesar’s Palace to Las Vegas McCarran International Airport is also included whenever you decide to depart. Transportation to and from airports and train stations may be shared with other Tauck guests.

Hotel Accommodations – The tour price includes all hotel accommodations with private baths. Our standard is to provide the best available accommodations without sacrificing value. Although the quality of accommodations may differ slightly from one hotel to another, our commitment to your comfort is unwavering. Two-bedded rooms are reserved in most hotels. Triples are usually two-bedded rooms plus a rollaway cot and are not recommended for comfort.

Some accommodations within the national parks are operated by the National Park Service. Service staffs in these facilities are often part-time employees who are relatively inexperienced; therefore, service may not compare to our choice of hotels in other locations.

Meals – Most meals are included as specified in the itinerary.

Tauck Director – America’s Canyonlands is conducted by a Tauck Director who will remain with the group throughout the duration of the tour. Your Tauck Director is a professional, fully trained employee of Tauck.

Gratuities Included – All customary gratuities for hotel and restaurant staff and local guides are included.

No Options Sold – Your Tauck Directors will assist you with information on free-time activities based on honest opinion and guidance, but they will not sell you anything. This means better value and a more relaxed and pleasant experience for you.

 

Airfare to the tour departure point and from the tour ending point is not included. Airfare may be purchased from us for travel originating in the United States.

• Pack at least one change of clothing in your carry-on bag
• Split your items between your suitcase and a traveling companion's suitcase
• Do not pack any vital medications or valuables in your checked luggage
• Confirm that your luggage is checked and tagged to your final destination at airport check-in
• Place your luggage claim tags in a secure place for your flight
• File a claim for any missing luggage immediately before leaving the baggage claim area
• Secure a case number and contact information for follow-up communications
• Make certain that the airline has your onward itinerary

Your Tauck Director will assist you with airline and other carrier communications, but has no inside contacts to guarantee or expedite recovery of lost luggage. All recovery costs, including the communication costs, are your responsibility. Check your travel protection details for covered expenses.

Personal Expenses such as phone calls, room service, alcoholic and other beverages not specifically included, laundry, dry cleaning, airline excess luggage charges, vaccinations, visa fees and services, airport arrival and departure taxes, individual airport transfers (when applicable), and other optional or incidental extras are not included and may be significant.

Tauck Director Gratuities - The customary gratuities for the Tauck Director and local drivers are not included. We ask that gratuities be extended on a voluntary, individual basis and not as a group.


 

Airline Security Measures –

If you are traveling from the U.S., the U.S. Transportation Security Administration’s (TSA) Secure Flight program requires that your name, as it appears on your domestic or international airline ticket, must precisely match your name as it appears on the government-issued photo ID (i.e., passport or driver’s license) that you present during security screening. The ID name must also match any additional airline data, such as frequent-flyer information. For example, if you present your driver's license to security and it says John T. Smith, your ticket must also say John T. Smith, not John Thomas Smith, Jack Smith, or any other variant. Your date-of-birth and gender information provided to the airline must also match your passport.

If you make your air travel arrangements through us, please ensure that the name you provide us precisely matches your name as shown on the identification you will use while traveling. If you make your own airline reservations, please ensure that the airline has the correct information.

For more information on the Secure Flight program, please visit the TSA web site by clicking here.

If you are traveling from an airport outside the jurisdiction of the U.S, you will need to determine what travel documentation and identification is required for that particular airport.

Due to heightened security regulations, certain items such as a metal nail file, pocketknife, cigarette lighter, or tweezers, and some liquid, gel, or aerosol items may not be permitted in your carry-on luggage. Please call your airline prior to departure to obtain current information on non-permissible carry-on items and recommended airport check-in times.

Air Services – Airfare may be purchased through us for travel originating in the United States. By using our air services, you agree that we, in purchasing, selling or otherwise arranging air transportation, are acting only as your agent and are not liable or responsible for any accident, death, personal injury, illness, property damage, delay or other loss or expense of any nature whatsoever arising directly or indirectly out of any act of God, or any actions or omissions (including any failure to provide services) or default of, any carrier. All carriers are independent contractors and are not owned, managed, controlled or operated by us. Your airline ticket constitutes a contract between yourself and the airline only, even if purchased through us. We are not liable for, and do not assume responsibility or accept claims with regard to seat assignments, schedule changes, flight changes, cancellations, claims for a refund or reimbursement of airline ticket fees, or any other loss incurred by you for any reason whatsoever (including, without limitation to, bankruptcy, insolvency, reorganization or similar relief from creditors). We must handle ticketing for our special fares, which are subject to availability and cannot be guaranteed until reserved. Our air services can only be purchased in conjunction with a one of our tours. Tickets or e-ticket numbers will be mailed with final documents. If you cancel or change your air booking before or after departure, all airline cancellation and change fees will apply.

Holidays and Museum Closures – Museum visits and personal shopping time may be disrupted due to unforeseen circumstances or the many state, religious and civic holidays locally observed.You may wish to log on to Wikipedia to view a list of holidays by country by clicking here.

Itinerary Changes and Price Flexibility – We pledge to make every effort to operate all tours as advertised. We reserve the right to alter or curtail the itinerary, or substitute sightseeing, hotels, and/or conveyances as deemed necessary. Any savings realized by these changes will be refunded to you. Any resultant added expense will be covered by us. Although not expected, prices on this website may be modified due to unexpected significant external factors not forecast at the time of publication.

Journey Start and End Times are provided at the time of booking. The tour begins at 5:30 PM with a welcome reception at JW Marriott Desert Ridge Resort & Spa. You or your booking agent will be advised of any change to this schedule. When making flight arrangements, allow sufficient time to claim luggage and clear customs in order to join the tour on time. The tour ends at the McCarran International Airport in Las Vegas. Each carrier and each airport has different rules regarding how early you must arrive for flight check in. Please contact your individual carrier for this information.

Membership will be granted to all persons. We reserve the right to terminate the tour of any persons who are abusive of others or whose behavior disrupts the tour.

Photography on Tour – Occasionally, we will use photographs and/or video taken by fellow guests or your Tauck Director on your tour for print, Internet and other media promotional purposes. If you prefer that your image not be used in any marketing activities, please notify your Tauck Director at the start of your tour.

Preparing to Go

If you are frequent traveler to the U.S. from Canada, you may benefit from the NEXUS program, which is joint initiative between the U.S. Customs and Border Protection Agency and the Canada Border Services Agency that allows pre-screened and approved travelers faster processing at designated highway lanes in high-volume border crossing locations, at a NEXUS kiosk at Vancouver International Airport, and at certain marine reporting locations in the Great Lakes and Seattle regions. For further information, you may log on to the Nexus Internet website by clicking here.

If you a citizen of another country, you should contact an embassy or consulate of the U.S. to determine what travel documentation is necessary. You may also log on to the U.S. State Department’s Internet site by clicking here.

We strongly recommend that your passport be valid for six months beyond the completion of your tour. We also recommend that you make at least two photocopies of all the travel documents that you bring with you. Include copies of the photo page of your passport that contains the date of issuance, the date of expiration and your citizenship, as well as both sides of your driver’s license. Secure one set of copies in the safe in your room while traveling and leave one set behind with someone at home who will assist you in the event your documents or cards are misplaced, lost or stolen.

Travel with Children –

Authorization for Travel

If you travel into or out of the U.S. with children under the age of 18, you should be aware of the following: because of increasing incidents of child abductions in disputed custody cases and because children are at risk as possible victims of child pornography, U.S. Customs and Border Protection (CBP) strongly recommends that unless the child is accompanied by both parents, you should have a note from the child's other parent (or, in the case of a child traveling with grandparents, uncles or aunts, sisters or brothers, or friends, a note signed by both parents) stating that the parent(s) not traveling acknowledge that the parent(s), family members, etc. who are traveling into or out of the U.S. with the child have permission to do so. CBP also suggests that this note be notarized. While CBP may not ask to see this documentation, if they do ask, and you do not have it, you may be detained until the circumstances of the child traveling without both parents can be fully assessed.

If there is no second parent with legal claims to the child (parent deceased, sole custody, etc.), other relevant paperwork, such as a court decision, birth certificate naming only one parent, or a death certificate, will be useful.

Authorization for Emergency Medical Treatment

In the unlikely event of a medical emergency, a medical facility will require permission from the child’s parents to provide treatment. Therefore, we strongly suggest that you bring along a letter from both parents (including other pertinent documents as cited above) authorizing emergency medical treatment for their child.

We recommend that you pack an adequate supply of your prescription medication in its original container to last through your entire journey, together with a copy of your doctor’s prescription, or a letter from your health-care provider on office stationery explaining that the medication has been prescribed for you, your travel documents and a change of clothing in your carry-on bag to avoid any inconvenience in the event that your flight or luggage is delayed.

Following is a list of recommended items to pack for your tour of America’s Canyonlands:

Children under 4 years of age are not permitted on the float trip; children under 11 years of age must wear life jackets on the raft.

Although the hotels and lodges do have rooms that are handicap accessible, if you are traveling with a wheelchair or portable oxygen, Tauck strongly recommends that you consult with your physician to determine whether this tour is appropriate for you.

Strenuous exercise at high elevations should be avoided.

We regret that we cannot provide you with individual assistance for walking, dining or other personal needs. If you need such assistance, you must be accompanied by an able companion who will assist you.

Please check with your health insurance provider to determine whether you are covered while traveling. If you will not be covered under your current policy, we strongly suggest that you arrange for adequate coverage while on tour.

While drinking water is generally safe at all our hotels, bottled water will be available wherever the local water is not fit to drink. We also provide bottled water on the motor coaches.

If you have a medical condition which might limit your participation in activities, please consult your physician for pre-departure health advice and notify Tauck as soon as possible, if you have not already done so. We will advise your Tauck Director accordingly.

We suggest that contact your physician, the public health service in your area, or the U.S. Centers for Disease Control (CDC) to obtain information regarding vaccinations and medications for vaccine-preventable diseases and other diseases for which you might be at risk when you reach your destination in the U.S. The Travelers' Health Section of the CDC operates a 24-hour "Travelers' Health Hotline" at 800-232-4636 (toll-free in the U.S.). You may also log on to the CDC website by clicking here.

Luggage Restrictions - 

Checked Luggage – General

While it is common for airlines to allow passengers to check more than one piece of luggage per person, space constraints during your Tauck journey make it difficult to accommodate extra luggage. We ask that you limit your checked luggage to one average size suitcase per person.

Recently, airlines have adopted policies enforcing strict number, size and weight limits. Luggage exceeding maximum restrictions may require expensive overage fees, frustrating and hurried re-packing at the ticket counter, or even risk being left behind.

Many carriers require that checked luggage not exceed a weight of 50 lbs (22.7 kg) per piece. Airlines revise luggage policies frequently and often without notice; therefore, we cannot be held liable for the accuracy of the weight limit listed above. We urge you to check with your airline before traveling to determine current number, weight and size restrictions. It is also important to note that restrictions for luggage number, weight and size may vary with the same airline based on the class of service you select. First and Business Class ticket holders may have different restrictions than Coach Class travelers. You may wish to consult the website, luggagelimits.com, by clicking here,

We cannot be held liable for additional fees or inconveniences imposed by the airline due to luggage number, weight and size policies.

Please be sure to attach your Tauck luggage tag to your suitcase before leaving home!

Carry-on Luggage - General:

Although oversize bags and wheeled, carry-on luggage are popular for airline travel, they are often not convenient or appropriate for motor coach travel or for many on-tour flights. Most modern sightseeing motor coaches offer limited space for numerous or larger items. Space under seats or in the overhead rack is typically small, and designed to accommodate items like coats, hats, purses, and small camera bags, etc.

For your day-to-day travel while on tour, we recommend that you limit your hand luggage to a small, soft-sided carry-on piece, and that you bring only those items you need handy during the day such as make-up, medications, cameras, film, etc. Items too large to fit under the motor coach seat or on the overhead rack must be stored in the luggage bays beneath the motor coach, and may be inaccessible during daytime travel. 

 

Cell Phones - We understand and appreciate the value of instant communication when we travel; it keeps us in touch with friends and family, and it's a reassurance in the event of an emergency. However, the use of cell phones can be disruptive to a tour and to other guests who are enjoying their vacation. As a courtesy to others, we ask that you refrain from using your cell phone while on the motor coach, during group functions, when sightseeing and when your Tauck Director is addressing the group as a whole. There will be many opportunities to make and receive calls at times when it does not affect others.

Please contact your cell phone carrier to determine if your service extends to Arizona, Utah and Las Vegas.

Currency and Exchange Rates - The U.S. dollar (USD) is the unit of currency and is divided into 100 cents. Only major banks exchange foreign currency. ATMs are widespread and credit cards and travelers’ checks are widely accepted. Travelers’ checks should be taken in U.S. dollars to avoid hassles. Banking hours are generally Monday to Friday 9:00 AM to 3:00 PM.

To obtain the most current exchange rates for all national currencies, you may want to check your local newspaper or log on to the website, oanda.com, by clicking here.


Customs and Tax-Free Shopping –

If you are not a resident of the United States, you are normally entitled to a duty-free exemption of $100 USD on items that you bring into the U.S. To find out more information on what information must be provided to U.S. Customs and Border Control (CBP) upon entry, please refer to the CBP internet website by clicking here. You should also refer to your own country’s rules and regulations regarding customs and duty-free shopping to ensure compliance upon your return.

The individual states within the U.S. levy sales taxes on consumer goods and services. There is no federal tax similar to the Value Added Tax (VAT) used in other countries that would permit non-residents to obtain refunds of the sales taxes levied by each state.

 

Electrical Current – The electrical current in the U.S. is 110 V, 60 Hz, AC, which accommodates standard U.S. plugs having either two flat pins or two flat pins and a round grounding pin. If you bring electric devices that are not compatible with this system, you should bring the appropriate adapters and converters.

Internet Access is available only at the JW Marriott Desert Ridge Resort & Spa and Caesars Palace in rooms for a fee. All of the other hotels on this tour do not offer internet services.

 

Time Zones – Arizona and Utah are 7 hours behind Coordinated Universal Time (or Greenwich Mean Time); Nevada is 8 hours behind. From early April to late October, Utah and Nevada switch to Daylight Savings Time and are 6 and 7 hours behind respectively. Arizona does not observe Daylight Savings Time. To determine current time in major cities around the world, we suggest you log on to the timeanddate.com by clicking here.

Weather - In Phoenix the sun shines more than 330 days a year. From May through September, temperatures routinely exceed 100°F (38°C). Short-lived, late-day thunderstorms, often accompanied by high winds, occur from July through mid-September. In Bryce Canyon, spring and fall weather is highly variable often with days of strong sun, wind and moderate temperatures. Las Vegas is located in the Mojave Desert and the weather in the spring and fall is sunny, warm and dry.

To read about current weather conditions, we suggest you log on to the Internet website, noaa.gov, by clicking here.

 

 

Cancellation Fees – Regardless of reason, cancellations of confirmed bookings result in our incurring costly penalties and cancellation fees from our travel and hotel providers. Therefore, if you have to cancel a confirmed booking, we will charge you a cancellation fee according to when your cancellation notice is received in our Norwalk, CT office. To help limit your liability, please refer to Tauck Travel Protection on this webpage for more information.

If you choose not to purchase Tauck Travel Protection or Cancellation Fee Waiver, you will incur cancellation penalties per person as follows: