Tour prices are per person in U.S. dollars. All hotel accommodations, motor coach transportation, entertainment, special dinners, sightseeing, porterage, and the services of local guides, drivers and the Tauck Director are included.  Transportation from Hanoi (Noi Bai) International Airport  to Sofitel Metropole Hanoi is included, regardless of the day or time of your arrival, provided you have furnished us with accurate flight arrival information at least two weeks prior to the start of your tour. Transportation is also provided from Shangri-La Hotel, Bangkok, to Bangkok International Suvarnabhumi Airport whenever you choose to depart. Transfers to and from airports may be shared with other Tauck guests.

Hotel Accommodations – The tour price includes all hotel accommodations with private baths. Our standard is to provide the best available accommodations without sacrificing value. Although the quality of accommodations may differ slightly from one hotel to another, our commitment to your comfort is unwavering. Two-bedded rooms are reserved in most hotels. Triples are usually two-bedded rooms plus a rollaway cot and are not recommended for comfort.

Meals – Most meals are included as specified in the itinerary.

Tauck Director – Vietnam, Cambodia & Thailand is conducted by a Tauck Director who remains with the group throughout the tour. Your Tauck Director is a professional, fully trained employee of Tauck.

Gratuities Included – All customary gratuities for hotel and restaurant staff, local guides and drivers are included.

No Options Sold – Your Tauck Director will assist you with information on free-time activities based on honest opinion and guidance, but will not sell you anything. This means better value and a more relaxed and pleasant experience for you.

On-Tour Flights 

Airfare While on Tour – Six on-tour flights must be purchased through us as part of your tour package.

Not Included 

Airfare to the tour departure point and from the tour ending point is not included. Airfare may be purchased from us for travel originating in the United States.

Hotel Rooms Before and After Tours – To avoid jet lag and possible flight delays, you may wish to make hotel arrangements for the nights preceding or following your tour. As a service, we will book additional nights for you on a space-available basis using special rates only available through us. Hotel room charges will be added to the tour cost. If you wish to spend additional nights, please consult the Extend This Journey section on this webpage and discuss it with your reservations sales consultant or your travel agent when you book your tour.

Luggage Responsibility – Although every effort is made to handle your luggage carefully, we cannot be responsible, assume liability or accept claims for loss or damage to luggage and personal effects due to breakage, theft, or fair wear and tear through hotel, airline and group carrier handling. It is important for your own self-interest and protection that you make certain you have adequate insurance to cover these eventualities. Please refer to Tauck Travel Protection on this webpage for more information.

Lost luggage is an unfortunate possibility in today's world of airline travel. We suggest that you:

• Pack at least one change of clothing in your carry-on bag
• Split your items between your suitcase and a traveling companion's suitcase
• Do not pack any vital medications or valuables in your checked luggage
• Confirm that your luggage is checked and tagged to your final destination at airport check-in
• Place your luggage claim tags in a secure place for your flight
• File a claim for any missing luggage immediately before leaving the baggage claim area
• Secure a case number and contact information for follow-up communications
• Make certain that the airline has your onward itinerary

Your Tauck Director will assist you with airline and other carrier communications, but has no inside contacts to guarantee or expedite recovery of lost luggage. All recovery costs, including the communication costs, are your responsibility. Check your travel protection details for covered expenses.

Personal Expenses - such as phone calls, room service, alcoholic and other beverages not specifically included, laundry, dry cleaning, airline excess luggage charges, vaccinations, visa fees and services, airport arrival and departure taxes, individual airport transfers (when applicable), and other optional or incidental extras are not included and may be significant.

Tauck Director Gratuities – The customary gratuities for the Tauck Director and local drivers are not included. We ask that gratuities be extended on a voluntary, individual basis and not as a group.

Additional Information 

Airline Security Measures -

If you are traveling from the U.S., the U.S. Transportation Security Administration’s (TSA) Secure Flight program requires that your name, as it appears on your domestic or international airline ticket, must precisely match your name as it appears on the government-issued photo ID (i.e., passport or driver’s license) that you present during security screening. The ID name must also match any additional airline data, such as frequent-flyer information. For example, if you present your driver's license to security and it says John T. Smith, your ticket must also say John T. Smith, not John Thomas Smith, Jack Smith, or any other variant. Your date-of-birth and gender information provided to the airline must also match your passport.

If you make your air travel arrangements through us, please ensure that the name you provide us precisely matches your name as shown on the identification you will use while traveling. If you make your own airline reservations, please ensure that the airline has the correct information.

For more information on the Secure Flight program, please visit the TSA website by clicking here.

If you are traveling from an airport outside the jurisdiction of the U.S, you will need to determine what travel documentation and identification is required for that particular airport.

Due to heightened security regulations, certain items such as a metal nail file, pocketknife, cigarette lighter, or tweezers, and some liquid, gel, or aerosol items may not be permitted in your carry-on luggage. Please call your airline prior to departure to obtain current information on non-permissible carry-on items and recommended airport check-in times.

Air Services – Airfare may be purchased through us for travel originating in the United States. By using our air services, you agree that we, in purchasing, selling or otherwise arranging air transportation, are acting only as your agent and are not liable or responsible for any accident, death, personal injury, illness, property damage, delay or other loss or expense of any nature whatsoever arising directly or indirectly out of any act of God, or any actions or omissions (including any failure to provide services) or default of, any carrier. All carriers are independent contractors and are not owned, managed, controlled or operated by us. Your airline ticket constitutes a contract between yourself and the airline only, even if purchased through us. We are not liable for, and do not assume responsibility or accept claims with regard to seat assignments, schedule changes, flight changes, cancellations, claims for a refund or reimbursement of airline ticket fees, or any other loss incurred by you for any reason whatsoever (including, without limitation to, bankruptcy, insolvency, reorganization or similar relief from creditors). We must handle ticketing for our special fares, which are subject to availability and cannot be guaranteed until reserved. Our air services can only be purchased in conjunction with a one of our tours. Tickets or e-ticket numbers will be mailed with final documents. If you cancel or change your air booking before or after departure, all airline cancellation and change fees will apply.

Holidays and Museum Closures – Museum visits and personal shopping time may be disrupted due to unforeseen circumstances or the many state, religious and civic holidays locally observed.

Itinerary Changes and Price Flexibility – We pledge to make every effort to operate all tours as advertised. We reserve the right to alter or curtail the itinerary, or substitute sightseeing, hotels, and/or conveyances as deemed necessary. Any savings realized by these changes will be refunded to you. Any resultant added expense will be covered by us. Although not expected, prices on this website may be modified due to unexpected significant external factors not forecast at the time of publication.

Journey Start and End Times are provided at the time of booking. The tour begins at 6:00 PM at the Sofitel Metropole Hanoi on the first day of the tour. You or your booking agent will be advised of any change to this schedule. When making flight arrangements, allow sufficient time to claim luggage and clear customs in order to join the tour on time. The tour ends when you check out of the Shangri-La Hotel, Bangkok.

Membership will be granted to all persons. We reserve the right to terminate the tour of any persons who are abusive of others or whose behavior disrupts the tour.

Photography on Tour – Occasionally, we will use photographs and/or video taken by fellow guests or your Tauck Director on your tour for print, Internet and other media promotional purposes. If you prefer that your image not be used in any marketing activities, please notify your Tauck Director at the start of your tour.

Preparing To Go 

Travel Document Requirements –

If you are a U.S. citizen, you will need a passport that is valid for at least six months beyond the completion of your Tauck journey and a current visa to enter Vietnam and Cambodia. You will not need a visa to enter Thailand for the short duration of this tour.

When we have received your deposit, we will fax or email a Zierer Visa Service (ZVS) Visa Kit to you or your agent 120-90 days prior to your departure date. Over the years, Tauck has successfully partnered with ZVS for processing visas to destinations for which U.S. citizens are required to have entry visas. The visa fee, as well as any applicable consular fees and shipping fees, are not included in the tour cost, and payment should be mailed with the completed application directly to the ZVS. The amount of the visa fee, which varies by destination, is stated on the application.

For more information, or to download a ZVS application, please log on to the ZVS Internet website by clicking here. To speak directly with ZVS Customer Service, call 866-788-1100 (toll-free in the U.S.). Please note that visas cannot be processed more than 90 days prior to departure and that the process does take several weeks to complete.

If you are a citizen of another country, please contact a consulate or embassy of Vietnam, of Cambodia and of Thailand to determine if entry visas are required.

We recommend that you make at least two photocopies of all the travel documents that you bring with you. Include copies of the photo page of your passport that contains the date of issuance, date of expiration and your citizenship, as well as both sides of your driver’s license. Secure one set of copies in the safe in your room while traveling and leave one set behind with someone at home who will assist you in the event your documents are misplaced, lost or stolen.

Travel with Children

Age Recommendations ― Children 5 years of age or older at the time of travel are welcome on this Tauck journey. Based upon our experience with family travelers, we have a minimum recommended age for each journey to encourage comfort and enjoyment for all of our guests. All children must be accompanied on activities by a parent or guardian. At least one guest in the traveling party must be 21 years of age or older in order to make a reservation.

Babysitting ― Our journeys are designed for adults and children to share the wonder of discovery together. If you require babysitting services, your Tauck Director will put you in contact with the appropriate hotel staff with whom you may make babysitting arrangements. There is usually an additional fee for these services. Many hotels do offer on-site babysitting services; however, babysitting services may not be available at all of our hotels. Please note that our Tauck Directors are not responsible for providing babysitting services.

Safety and Welfare Responsibility ― We welcome the participation of child travelers on our exciting excursions. If you are traveling with a child on a Tauck journey, you have the sole responsibility for ensuring that that the child with whom you are traveling follows all rules of safety throughout the tour. By traveling with us, you release Tauck, Inc. and our partners of all liability for any risks and/or injuries to the child with whom you are traveling.

Special Travel Documentation for Children

We are not responsible for the disruption of travel caused by the improper documentation of any guest, including children traveling without both parents. While there is no definitive format or standard, click here to view a sample letter for guardians or one parent traveling with a child.

Air Conditioning - All of the hotels and motor coaches on this tour are air-conditioned for your comfort.

ATM and Credit Cards - We recommend that you contact your bank in advance of departing on this tour to determine whether you will be able to use your ATM and credit cards while traveling. When contacting your bank, notify them of your travel dates so that they will anticipate charges being made outside of your hometown and do not suspend your cards for what may appear to them to be "suspicious" charges. We also recommend that you make a photocopy of the front and back sides of your ATM and credit cards to leave behind with someone at home who will assist you in the event your cards are misplaced, lost or stolen.

Clothing and Packing – The climate in Southeast Asia is hot and humid year round. We suggest that you pack lightweight, casual clothing. While it is quite rainy and hot for most of the year, our departure dates are always scheduled when weather will be optimal.

Your journey is designed with leisure in mind. Dress for comfort and convenience with a wardrobe that is adaptable and allows for layering. Generally, during the day, casual, comfortable, cotton clothing is recommended. Cool weather at higher elevations or at night will require warmer, layered clothing. For the welcome and farewell receptions, casual resort wear is appropriate; formal wear is never required.

Valet laundry service is available throughout the entire tour. Hairdryers and irons and ironing boards are either located in your hotel room or are immediately available upon request.

We recommend that you pack an adequate supply of your prescription medication in its original container to last through your entire journey, together with a copy of your doctor’s prescription or a letter from your health-care provider on office stationery explaining that the medication has been prescribed for you, a list of the generic names of your medication, your travel documents and a change of clothing in your carry-on bag to avoid any inconvenience in the event that your flight or luggage is delayed.

Toiletries, sundries, and over-the-counter and prescription medications may either be difficult to find or not available in Southeast Asia.

Following is a list of recommended items to pack for your journey across Southeast Asia:

Elevation - The maximum elevation on this tour is approximately 1,030 ft (314 m).

Health – This Southeast Asia tour is very active and includes 6 on-tour flights. To enjoy this tour you should be in good health and able to walk reasonable distances over uneven terrain that may, at times, be rocky and muddy, as some of the most memorable sightseeing can only be accomplished on foot. Southeast Asia is home to innumerable historic buildings and sites, some dating from antiquity. Therefore, roads, walkways and architecture will present difficulties for some guests with physical disabilities. For the most part, however, the amount of walking you do is at your discretion. In addition to walking, various other modes of transportation used to highlight the different aspects of Southeast Asian culture and geography include airplane, long-tail boat, sampan, cyclo, skytrain and elephant.

We regret that we cannot accommodate wheelchairs on this tour – as you would miss over 75% of the sightseeing. We also cannot provide you with individual assistance for walking, dining or other personal needs. If you require such assistance, you must be accompanied by an able companion who will help you.

Please check with your health insurance provider to determine whether you are covered while traveling. If you will not be covered under your current policy, we strongly suggest that you arrange for adequate coverage while on tour.

If you have a medical condition which might limit your participation in activities, please consult your physician for pre-departure health advice and notify us as soon as possible, if you have not already done so. We will advise your Tauck Director accordingly.

If you are a resident of the U.S., no vaccinations are currently required for travel to Vietnam, Cambodia or Thailand, except that an International Certificate of Vaccination for Yellow Fever is required to enter any of these countrires if you arrive from an infected area within 6 days. For complete vaccination and inoculation information, contact your physician, the public health service in your area, or the U.S. Centers for Disease Control (CDC) in Atlanta, Georgia. The Travelers' Health Section of the CDC operates a 24-hour, prerecorded "Travelers' Health Hotline" at 877-394-8747 (toll-free in the U.S.). You may also log on to the CDC Internet website by clicking here.

If you are a resident of another country, please contact an embassy or consulate of each of the countries on the itinerary to determine what vaccination(s) may be required for you to visit.

Luggage Restrictions –

Special Luggage Restrictions for this Tour

Due to strictly enforced weight restrictions on the on-tour flights, luggage weight per person must not exceed 44 lbs (20 kg) and you are permitted only one piece of checked luggage. Luggage exceeding the allowable weight is subject to excess baggage charges, which may result in a considerable additional expense.

The maximum allowable weight for carry-on luggage is 10 lbs (4.5 kg) and the maximum allowable dimensions are 17” by 12” by 10” (43 cm by 30 cm by 25 cm). These dimensions include all wheels, handles, pockets, etc. If these dimensions are exceeded, the carry-on piece will be checked.

Regulations within most airports require that customers handle their own luggage through customs.

Checked Luggage – General

While it is common for airlines to allow passengers to check more than one piece of luggage per person, space constraints during your Tauck journey make it difficult to accommodate extra luggage. We ask that you limit your checked luggage to one average size suitcase per person.

Recently, airlines have adopted policies enforcing strict number, size and weight limits. Luggage exceeding maximum restrictions may require expensive overage fees, frustrating and hurried re-packing at the ticket counter, or even risk being left behind.

Many carriers require that checked luggage not exceed a weight of 50 lbs (22.7 kg) per piece. Airlines revise luggage policies frequently and often without notice; therefore, we cannot be held liable for the accuracy of the weight limit listed above. We urge you to check with your airline before traveling to determine current number, weight and size restrictions. It is also important to note that restrictions for luggage number, weight and size may vary with the same airline based on the class of service you select. First and Business Class ticket holders may have different restrictions than Coach Class travelers. You may wish to consult the website, luggagelimits.com, by clicking here,

We cannot be held liable for additional fees or inconveniences imposed by the airline due to luggage number, weight and size policies.

Please be sure to attach your Tauck luggage tag to your suitcase before leaving home! 

Carry-on Luggage – General

Although oversize bags and wheeled, carry-on luggage are popular for airline travel, they are often not convenient or appropriate for motor coach travel or for many on-tour flights. Most modern sightseeing motor coaches offer limited space for numerous or larger items. Space under seats or in the overhead rack is typically small, and designed to accommodate items like coats, hats, purses, and small camera bags, etc.

For your day-to-day travel while on tour, we recommend that you limit your hand luggage to a small, soft-sided carry-on piece, and that you bring only those items you need handy during the day such as make-up, medications, cameras, film, etc. Items too large to fit under the motor coach seat or on the overhead rack must be stored in the luggage bays beneath the motor coach, and may be inaccessible during daytime travel.

Destination Information 

Cell Phones - We understand and appreciate the value of instant communication when we travel; it keeps us in touch with friends and family, and it's a reassurance in the event of an emergency. However, the use of cell phones can be disruptive to a tour and to other guests who are enjoying their vacation. As a courtesy to others, we ask that you refrain from using your cell phone while on the motor coach, during group functions, when sightseeing and when your Tauck Director is addressing the group as a whole. There will be many opportunities to make and receive calls at times when it does not affect others.

Please contact your cell phone carrier to determine if your service extends to Southeast Asia.

Currency and Exchange Rates – The official currencies for the countries visited on this tour are:

Your Tauck Director can direct you to currency exchange bureaus. Major credit cards are widely accepted throughout Asia and can be used for major purchases. All of the hotels on the itinerary have currency exchange desks with the exception of La Résidence Hôtel in Huế. Travelers’ checks are accepted in Thailand, but less so in Cambodia and Vietnam. U.S. dollars are accepted almost everywhere in Cambodia and Vietnam.To obtain the most current exchange rates for all national currencies, you may want to check your local newspaper or log on to oanda.com by clicking here.

Customs and Tax-Free Shopping – Each country we visit has its own customs clearing process. You should familiarize yourself with each country’s specific required declarations before you travel. In general, you are not permitted to bring live plants, fresh fruits and other produce items into most countries. You may find additional information by visiting VisaHQ.com by clicking here.

If you are a U.S resident who will be returning to the U.S. at the end of the tour, current regulations permit bringing back $800 worth of items duty-free, as long as you physically bring them with you. There are limits to the amount of alcohol that can be a part of this exemption. Certain restrictions apply to unaccompanied goods mailed from abroad to the United States. Please call your local customs office or consult the U.S. government's customs regulations as contained in their publication entitled Know Before You Go.

If you are a resident of another country, please refer to your own country’s rules and regulations regarding customs and duty-free shopping to ensure compliance upon your return.

Cambodia and Vietnam levy a 10% value added tax on most consumer goods and services; Thailand levies 7%. If you are not a resident of these countries, you may be entitled to a tax refund and should inquire about the refund policy where you shop.

Electrical Current – The electrical current in Southeast Asia is 220/230 V, 50 Hz, AC. If your electrical devices do not meet these standards, you will need to bring the appropriate converters and adapters.

Time Zones – Vietnam, Cambodia and Thailand are 7 hours ahead of Coordinated Universal Time (or Greenwich Mean Time). None of these countries observes Daylight Savings Time. To determine current time in major cities around the world, we suggest you log on to timeanddate.com, by clicking here.

Weather - The weather in Southeast Asia is generally hot and humid year round with little fluctuation. Average high temperatures in Southeast Asia generally range from 65° to 90°F (18 to 32°C) in Hanoi to 85 to 95°F (29 to 35°C) in Bangkok and Ho Chi Minh City, with high humidity throughout the year. Rainfall amounts are much heavier from May through October than they are from November though April.

 

To read about current weather conditions, we suggest you log on to the Internet website, noaa.gov, by clicking here.

Cancellation Fees –

Regardless of reason, cancellations of confirmed bookings result in our incurring costly penalties and cancellation fees from our travel and hotel providers. Therefore, if you have to cancel a confirmed booking, we will charge you a cancellation fee according to when your cancellation notice is received in our Norwalk, CT office. To help limit your liability, please refer to Tauck Travel Protection on this webpage for more information.

If you choose not to purchase Tauck Travel Protection or Cancellation Fee Waiver, you will incur cancellation penalties per person as follows:

60 days or more before departure
$600 per person (the amount of the deposit)

59-8 days before departure
$1,250 per person

7-1 days before departure
$2,000 per person