There are bound to be questions when travelling. Information on everything from weather to internet connections can be found below.

• Inclusive Prices

  Tour Prices

  Event prices are per person in U.S. dollars. All hotel accommodations, land transportation, special dinners, airport transfers, sightseeing, admissions, porterage, and the services of the Tauck Directors, local guides and drivers are included. Transportation from Los Angeles International Airport to The Beverly Hilton, is included regardless of the time you check in ot the hotel, provided you have furnished us with accurate flight information at least three weeks prior to the first day of the event. On the last day of the event, transportation from The Beverly Hilton back to Los Angeles International Airport is also included when you check out of the hotel. Transportation to and from the airports may be shared with other Tauck guests.

  Hotel Accommodations

  The price of the event includes guest accommodations at The Beverly Hilton hotel. Two-bedded rooms with a private bath are generally reserved. Triples are usually two-bedded rooms with a rollaway cot and are not recommended for comfort.
  
  

  Meals

  Most meals are included as specified in the itinerary. A variety of dining experiences may range from buffets to picnics to set menus at private events.
  
  

  Tauck Director

  Celebration of Roses is conducted by a team of Tauck Directors who will accompany you during the event. They are professional, fully trained employees of Tauck.
  
  

  Gratuities Included

  All appropriate gratuities for luggage handling, bellmen, doormen, and dining room servers are included.Tauck Director and driver gratuities are included on Tauck’s Events.
  
  

  Luggage Handling and Restrictions

  Checked Luggage – General
  
  While it is common for airlines to allow passengers to check more than one piece of luggage per person, space constraints during your Tauck journey make it difficult to accommodate extra luggage. We ask that you limit your checked luggage to one average size suitcase per person.
  
  Recently, airlines have adopted policies enforcing strict number, size and weight limits. Luggage exceeding maximum restrictions may require expensive overage fees, frustrating and hurried re-packing at the ticket counter, or even risk being left behind.
  
  Many carriers require that checked luggage not exceed a weight of 50 lbs (22.7 kg) per piece. Airlines revise luggage policies frequently and often without notice; therefore, we cannot be held liable for the accuracy of the weight limit listed above. We urge you to check with your airline before traveling to determine current number, weight and size restrictions. It is also important to note that restrictions for luggage number, weight and size may vary with the same airline based on the class of service you select. First and Business Class ticket holders may have different restrictions than Coach Class travelers. You may wish to consult luggagelimits.com by clicking here. We cannot be held liable for additional fees or inconveniences imposed by the airline due to luggage number, weight and size policies.
  
  Please be sure to attach your Tauck luggage tag to your suitcase before leaving home!
  
  Carry-on Luggage - General
  
  Although oversize bags and wheeled, carry-on luggage are popular for airline travel, they are often not convenient or appropriate for motor coach travel or for many on-tour flights. Most modern sightseeing motor coaches offer limited space for numerous or larger items. Space under seats or in the overhead rack is typically small, and designed to accommodate items like coats, hats, purses, and small camera bags, etc.
  
  For your day-to-day travel while on tour, we recommend that you limit your hand luggage to a small, soft-sided carry-on piece, and that you bring only those items you need handy during the day such as make-up, medications, cameras, film, etc. Items too large to fit under the motor coach seat or on the overhead rack must be stored in the luggage bays beneath the motor coach, and may be inaccessible during daytime travel.

  No Options Sold

  Tauck Directors will assist you with information on free-time activities based on honest opinion and guidance, but they will not sell you anything. This means better value and a more relaxed, pleasant experience for you.

• Not Included

  Transportation

  Transportation to the Event departure point and from the Event ending point is not included.

  Hotel Rooms Before and After Tours

  To avoid jet lag and possible flight delays, you may wish to make hotel arrangements for the nights preceding or following your tour. As a service, we will book additional nights for you on a space-available basis using special rates only available through us. Hotel room charges will be added to the tour cost. Airport transfers are included for these extended stays as described above under Inclusive Prices. If you wish to spend additional nights, please consult Extend Your Trip in the Accommodations section above on this webpage and discuss it with your reservations sales consultant or travel agent when you book your tour.
  
  

  Luggage Responsibility

  Although every effort is made to handle your luggage carefully, we cannot be responsible, assume liability or accept claims for loss or damage to luggage and personal effects due to breakage, theft, or fair wear and tear through hotel, airline and group carrier handling. It is important for your own self-interest and protection that you make certain you have adequate insurance to cover these eventualities. Please refer to the Tauck Travel Protection Product section below on this webpage for more information.

  Lost luggage is an unfortunate possibility in today's world of airline travel. We suggest that you:

  • Pack at least one change of clothing in your carry-on bag
  • Split your items between your suitcase and a traveling companion's suitcase
  • Do not pack any vital medications or valuables in your checked luggage
  • Confirm that your luggage is checked and tagged to your final destination at airport check-in
  • Place your luggage claim tags in a secure place for your flight
  • File a claim for any missing luggage immediately before leaving the baggage claim area
  • Secure a case number and contact information for follow-up communications
  • Make certain that the airline has your onward itinerary

  Your Tauck Director will assist you with airline and other carrier communications, but has no inside contacts to guarantee or expedite recovery of lost luggage. All recovery costs, including the communication costs, are your responsibility. Check your travel protection details for covered expenses.
  
  

  Personal Expenses

  Personal Expenses such as phone calls, room service, alcoholic and other beverages not specifically included, laundry, dry cleaning, airline excess luggage charges, vaccinations, visa fees and services, airport arrival and departure taxes, individual airport transfers (when applicable), and other optional or incidental extras are not included and may be significant.

  Tauck Director Gratuities

  The customary gratuities for the Tauck Director and local drivers are not included. We ask that gratuities be extended on a voluntary, individual basis and not as a group.

• Preparing to Go

  Journey Start and End Times

  
  Journey start and end times are provided at the time of booking. The tour begins at 6:00 PM at The Fairmont Waterfront in Vancouver, BC, Canada on the first day of the tour. You or your booking agent will be advised of any change to this schedule. Please allow sufficient time to claim your luggage and clear customs in order to join the tour on time. The tour ends with a group transfer at 8:00 AM from The Fairmont Banff Springs to Calgary International Airport arriving at 10:00 AM on the morning of the last day of the tour. We will also provide transportation to The Westin Calgary for guests who have booked additional nights with us. Each carrier and each airport has different rules regarding how early you must arrive for flight check in. Please contact your individual carrier for this information.
  

  Holiday and Museum Closures

  Museum visits and personal shopping time may be disrupted due to unforeseen circumstances or civic holidays locally observed. You may wish to log on to Wikipedia to view a list of holidays by country by clicking here.
  
  

   

  Itinerary Changes and Price Flexibility

  We pledge to make every effort to operate all tours as advertised. We reserve the right to alter or curtail the itinerary, or substitute sightseeing, hotels, and/or conveyances as deemed necessary. Any savings realized by these changes will be refunded to you. Any resultant added expense will be covered by us. Although not expected, prices on this website may be modified due to unexpected significant external factors not forecast at the time of publication.

  Photography On Tour

  Occasionally, we will use photographs and/or video taken by fellow guests or your Tauck Director on your Event for print, Internet and other media promotional purposes. If you prefer that your image not be used in any marketing activities, please notify your Tauck Director at the start of the Event.

  Membership

  Membership will be granted to all persons. We reserve the right to terminate the Event of any person who is abusive of others or whose behavior disrupts the Event.
  
  

  ATM and Credit Cards

  We recommend that you contact your bank in advance of departing on this tour to determine whether you will be able to use your ATM and credit cards while traveling. When contacting your bank, notify them of your travel dates so that they will anticipate charges being made outside of your hometown and do not suspend your cards for what may appear to them to be "suspicious" charges. We also recommend that you make a photocopy of the front and back sides of your ATM and credit cards to leave behind with someone at home who will assist you in the event your cards are misplaced, lost or stolen.

   

  Cell Phone Usage

  We understand and appreciate the value of instant communication when we travel; it keeps us in touch with friends and family, and it's a reassurance in the event of an emergency. However, the use of cell phones can be disruptive to a tour and to other guests who are enjoying their vacation. As a courtesy to others, we ask that you refrain from using your cell phone while on the motor coach, during group functions, when sightseeing and when the Tauck Director is addressing the group as a whole. There will be many opportunities to make and receive calls at times when it does not affect others.
  
  Please contact your cell phone carrier to determine whether your cell phone service extends to Los Angeles, California.

  Event Start and End Times

  Event Start and End Times are provided at the time of booking. The event begins at 6:00 p.m. at The Beverly Hilton in Los Angeles. You or your booking agent will be advised of any change to this schedule. When making flight arrangements, allow sufficient time to claim luggage and clear customs in order to join the event on time. The event ends upon your transfer to Los Angeles International Airport on the last day of the event. Each carrier and each airport has different rules regarding how early you must arrive for flight check in. Please contact your individual carrier for this information.
  
  

  Group Size

  Due to the nature of the Celebration of Roses event, Tauck expects a large number of guests ; however, you will travel in a small group during the day averaging 32 guests in size. There may be as many as 250 guests attending the event in total.

• Health and Activity

  While the Celebration of Roses Event is very relaxing and the pace leisurely, to fully enjoy all the Event has to offer, you should be in fairly good health and able to walk reasonable distances, as some of the most memorable sightseeing can only be accomplished on foot. For the most part, however, the amount of walking you do is at your discretion.
  
  We have reserved premier grandstand seats on the corner of Colorado Boulevard and Orange Grove facing north so the sun is at your back. The grandstand is shared with network television. This location is very close to the beginning of the parade route; therefore, we are able to leave before most of the parade viewers have seen half the parade. There are no backs to the grandstand seats, but we will provide seat cushions. The parade is scheduled to last two hours from 8 AM to 10 AM.
  
  No umbrellas are allowed in the grandstand, only raincoats.
  
  As is true throughout California, smoking is not permitted in restaurants, bars, theaters, auditoriums, museums, or most other public buildings.
  
  PLEASE NOTE: We regret that we’re unable to provide individual assistance to guests with walking difficulties or other personal needs. The responsibility of the Tauck Director who accompanies your trip is to ensure that the larger group enjoys a relaxing and informative journey, and he or she cannot be relied upon to provide ongoing individual assistance to any one guest. Guests requiring such individualized assistance must be accompanied by an able-bodied companion who can provide it. Please check with your health insurance provider to determine whether you are covered while traveling. If you will not be covered under your current policy, we strongly suggest that you arrange for adequate coverage while at this event.
  
  If you have a medical condition that might limit your participation in activities, please consult your physician for pre-departure health advice and notify us as soon as possible, if you have not already done so. We will advise your Tauck Director accordingly.
  
  If you are a resident of another country traveling to or within the U.S., we suggest that you contact the U.S. Centers for Disease Control (CDC) to obtain information regarding vaccinations and medications for vaccine-preventable diseases and other diseases for which you might be at risk when you reach your destination in the U.S. The Travelers' Health Section of the CDC operates a 24-hour "Travelers' Health Hotline" at 800-232-4636 (toll-free in the U.S.). You may also log on to the CDC website by clicking here.
  
  

• Additional Information

  Travel Documents Required

  If you are a citizen of another country traveling to the U.S., you should contact an embassy or consulate of the U.S. to determine what travel documentation is necessary. You may also log on to the U.S. State Department’s Internet site by clicking here.
  
  If you are traveling by air to join and/or depart from this tour within the U.S., please read the section above entitled Airline Security Measures to determine what travel documentation is required.
  
  If you are a citizen of the U.S. or Canada who travels frequently between the two countries, you may benefit from the NEXUS program, which is a joint initiative between the U.S. Customs and Border Protection Agency and the Canada Border Services Agency that allows pre-screened and approved travelers faster processing at designated highway lanes in high-volume border crossing locations, at a NEXUS kiosk at several airports, and at certain marine reporting locations in the Great Lakes and Seattle regions. For further information, you may log on to the Nexus Internet website by clicking here. Please note that longer stays abroad for any purpose may require additional travel documentation.
  
  We recommend that you make at least two photocopies of all the travel documents that you bring with you. Include copies of the photo page of your passport that contains the date of issuance, the date of expiration and your citizenship. Secure one set of copies in the safe in your room while traveling and leave one set behind with someone at home who will assist you in the event your documents are misplaced, lost or stolen.

  Please note that you must present a license or photo ID to enter Warner Bros. Studio on “Hooray for Hollywood” sightseeing track.

  
  

  Travel With Children

  Age Recommendations – Children 12 years of age or older at the time of travel are welcome on this Tauck event. Based upon our experience with family travelers, we have a minimum recommended age of 15 for this event to encourage comfort and enjoyment for all of our guests. All children must be accompanied on activities by a parent or guardian. At least one guest in the traveling party must be 21 years of age or older in order to make a reservation.

  Babysitting – Our journeys are designed for adults and children to share the wonder of discovery together. If you require babysitting services, your Tauck Director will put you in contact with the appropriate hotel staff with whom you may make babysitting arrangements. There is usually an additional fee for these services. Many hotels do offer on-site babysitting services; however, babysitting services may not be available at all of our hotels. Please note that our Tauck Directors are not responsible for providing babysitting services.
  
  Safety and Welfare Responsibility ― We welcome the participation of child travelers on our exciting excursions. If you are traveling with a child on a Tauck journey, you have the sole responsibility for ensuring that the child with whom you are traveling follows all rules of safety throughout the tour. By traveling with us, you release Tauck, Inc. and our partners of all liability for any risks and/or injuries to the child with whom you are traveling.
  
  Special Travel Documentation for Children
  Authorization for Travel
  
  If you travel into or out of the U.S. with children under the age of 18, you should be aware of the following: because of increasing incidents of child abductions in disputed custody cases and because children are at risk as possible victims of child pornography, U.S. Customs and Border Protection (CBP) strongly recommends that unless the child is accompanied by both parents, you should have a notarized note from the child's other parent (or, in the case of a child traveling with grandparents, uncles or aunts, sisters or brothers, or friends, a note signed by both parents) stating that the parent(s) not traveling acknowledge that the parent(s), family members, etc. who are traveling into or out of the U.S. with the child have permission to do so. While CBP may not ask to see this documentation, if they do ask, and you do not have it, you may be detained until the circumstances of the child traveling without both parents can be fully assessed.
  
  If there is no second parent with legal claims to the child (parent deceased, sole custody, etc.), other relevant paperwork, such as a court decision, birth certificate naming only one parent, or a death certificate, will be useful.
  
  Authorization for Emergency Medical Treatment
  
  In the unlikely event of a medical emergency, a medical facility will require permission from the child’s parents to provide treatment. Therefore, we strongly suggest that you bring along a letter from both parents (including other pertinent documents as cited above) authorizing emergency medical treatment for their child.
  
  We are not responsible for the disruption of travel caused by the improper documentation of any guest, including children traveling without both parents. While there is no definitive format or standard, click here to view a sample letter for guardians or one parent traveling with a child.
  
  

  Airline Security Measures

  If you are traveling from the U.S., the U.S. Transportation Security Administration (TSA) requires that your name, as it appears on your domestic or international airline ticket, must precisely match your name as it appears on the government-issued photo ID (i.e., passport or driver’s license) that you present during security screening. The ID name must also match any additional airline data, such as frequent-flyer information. For example, if you present your driver's license to security and it says John T. Smith, your ticket must also say John T. Smith, not John Thomas Smith, Jack Smith, or any other variant. Your date-of-birth and gender information provided to the airline must also match your passport.
  
  If you make your air travel arrangements through us, please ensure that the name you provide us precisely matches your name as shown on the identification you will use while traveling. If you make your own airline reservations, please ensure that the airline has the correct information.
  
  For more information on the TSA's requirements, please visit their website by clicking here.

  If you are traveling from an airport outside the jurisdiction of the U.S., you will need to determine what travel documentation and identification is required for that particular airport.
  
  Due to heightened security regulations, certain items such as a metal nail file, pocketknife, cigarette lighter or tweezers, and some liquid, gel, or aerosol items, may not be permitted in your carry-on luggage. Please call your airline prior to departure to obtain current information on non-permissible carry-on items and recommended airport check-in times.
  
  

• What to Pack

  Dress for comfort and convenience with a wardrobe that is flexible and allows for layering. Casual, cotton resort wear is suggested. For the welcome reception and the farewell dinner you may wish to dress up a bit – jacket and tie for men, casually-elegant outfit for ladies - but by all means be comfortable. The New Year's Eve celebration is Black Tie optional. Tuxedos or dark suits are requested for the men and evening gowns for the ladies. A light jacket or sweater for late evenings or early mornings is recommended. Comfortable walking shoes that have already been broken-in are advisable.
  
  Bathrobes and hairdryers are provided in each hotel room.
  
  The Beverly Hilton provides valet laundry and dry cleaning services.
  
  We recommend that you pack an adequate supply of your prescription medication in its original container to last through the entire event, together with a copy of your doctor’s prescription (or a letter from your health-care provider on office stationery explaining that the medication has been prescribed for you), a list of the generic names of your medication, your travel documents and a change of clothing in your carry-on bag to avoid any inconvenience in the event that your flight or luggage is delayed.
  
  Following is a list of recommended items to pack for the Celebration of Roses Event:

  · Optional tuxedo/dark suit for men, evening gown for ladies

  · Jacket and tie for men

  · Casually-elegant outfit for ladies

  · Casual daytime wear – shorts, slacks, long and short-sleeved shirts

  · Sunglasses, sunscreen, hat

  · Swimwear

  · Gym wear

  · A light sweater or jacket for cloudy weather or a breezy night

  · Binoculars (7x50 preferably)

  · Insect repellent

  · Camera, lenses, batteries, memory cards and/or plenty of film

  · Lightweight, comfortable, sturdy walking shoes that have already been broken-in

  · Battery-operated travel alarm clock

  · Rain poncho and collapsible umbrella

  · Zipper-lock bags

  · Daypack for camera equipment

  · Sundries and toiletries that may be difficult to find en route

  · Copies of your travel documents that should be secured in the safe in your hotel room while traveling
  

   

• Upon Arrival...

  Air Conditioning

  All the hotels on this Event and the motor coaches are air-conditioned for your comfort.
  
  

   

  Currency and Exchange Rates

  If you are not a resident of the U.S. traveling to or within the U.S., the U.S. dollar (USD) is the national unit of currency and is divided into 100 cents. Only major banks exchange foreign currency. ATMs are widely dispersed and credit cards and travelers’ checks are widely accepted. Travelers’ checks should be taken in U.S. dollars to avoid complications. Banking business hours are generally from 9:00 AM to 3:00 PM from Monday through Friday, with most branches now offering extended weekday and weekend hours.
  
  To obtain the most current exchange rates for all national currencies, you may want to check your local newspaper or log on to the website, oanda.com, by clicking here.
  
  

  Customs and Tax-Free Shopping

  If you are not a resident of the U.S. traveling to or within the U.S., you are normally entitled to a duty-free exemption of $100 USD on items that you bring into the U.S. To find out more information on what must be provided to U.S. Customs and Border Control (CBP) upon entry, please refer to the CBP Internet website by clicking here. You should also refer to your own country’s rules and regulations regarding customs and duty-free shopping to ensure compliance upon your return.
  
  The individual states within the U.S. levy sales taxes on consumer goods and services. There is no federal tax similar to the Value Added Tax (VAT) used in other countries that would permit non-residents to obtain refunds of the sales taxes levied by each state.
  
  

   

  Electrical Current

  The electrical current in the U.S. is 110 V, 60 Hz, AC, which accommodates standard U.S. plugs having either two flat pins or two flat pins and a round grounding pin. If you bring electric devices that are not compatible with this system, you may need to bring the appropriate adapters and converters.
  
  

   

  Internet Access

  Complimentary basic Internet where available in hotel rooms; service levels are not guaranteed.

  Time Zones

  Los Angeles, California, is 8 hours behind Coordinated Universal Time (or Greenwich Mean Time). From early March through early November, California switches to Daylight Savings Time and is 7 hours behind.
  
  To determine current time in major cities around the world, we suggest you log on to the website, timeanddate.com, by clicking here.
  

  Elevation

  The maximum land elevation on this tour is approximately 7,200 feet (2,195 meters) on the Athabasca Glacier. The maximum overnight elevation is 5,680 feet (1,731 meters) at The Fairmont Château Lake Louise.
  

  Weather

  Weather in Southern California varies moderately with the seasons. December and January in the Los Angeles area are typically very comfortable with little rain, warm days and cool nights. In December and January the average high temperature is about 68 °F (20 °C) in the daytime and the average overnight low temperature is about 48 °F (9 °C). The region averages 1.9 in (49 mm) of rainfall in December and 3.3 in (85 mm) in January. The air is typically very dry, and the daytime temperatures can drop up to 20 °F or 11 °C by evening.

  To read about current weather conditions, we suggest you log on to the Internet website, noaa.gov, by clicking here.
  
  

  CLIMATE CHART

  Los Angeles

  California

  Temperature Rainfall

  Fahrenheit Celsius

  High Low High Low Inches Millimeters

  January 68 48 20 9 3.3 85

  February 70 50 21 10 3.7 93

  March 70 52 21 11 3.1 80

  April 73 54 23 12 0.8 21

  May 75 58 24 14 0.3 8

  June 80 61 27 16 0.1 2

  July 84 65 29 18 0.0 0

  August 85 66 29 19 0.1 3

  September 83 65 28 18 0.3 8

  October 79 60 26 16 0.4 9

  November 73 53 23 12 1.1 27

  December 69 48 21 9 1.9 49

• Book This Trip

  Have Information Ready

  To help expedite your booking, please have the following information ready before you call us:

  • Tour Name and Departure Date Desired
  • Traveler Name(s): Please have first and last names as they appear on the passport or driver’s license.
  • Traveler’s Address(es)
  • Traveler’s Phone Number(s)
  • Emergency Contact Information: This would be a relative or friend whom we could contact during the tour in the event of an emergency. Please provide their name and phone number(s).
  • Interest in purchasing Tauck’s Travel Protection Product (see below).
  • Interest in extending your trip by staying in a Tauck recommended hotel before your trip begins or after it ends
  • Interest in our specially negotiated airfares.

  For Reservations Call

  For reservations, call 800-788-7885 or contact your travel agent to book today!
  
  Reservation Sales Center hours – North America Eastern Time Zone (New York City time):

  Monday – Friday: 8:00 AM – 9:30 PM  
  Saturday: 9:00 AM – 5:00 PM  
  Sunday: 12:00 Noon – 5:00 PM  

  Deposit Date

  The Deposit and the fees for the optional Protection Plan or Cancel Fee Waiver [CFW] coverage are due at time of booking. Your deposit is $600 per person.

  Special Requests

  We will be happy to advise hotels of any special requests, provided we receive them at time of booking. We regret that requests cannot be guaranteed.

  Final Payment

  Final Payment is due at Tauck’s Norwalk, CT office 60 days before departure. Any bookings without full payment at this time may be subject to cancellation without notice.

  Final Documents

  Final Documents, which may include airline tickets, when applicable, are sent by first class mail upon receipt of final payment. They include joining instructions, hotel lists, tour itinerary, clothing suggestions, luggage tags and other pertinent information. We recommend overnight mailing service for any reservation that is made within 30 days of the tour departure date to ensure timely delivery. The additional expense will be added to your tour cost.

• Tauck Travel Protection Product / If You Have To Cancel

  Tauck’s Guest Protection and Cancellation Fee Waiver

  Guests booking a Tauck journey have the option of purchasing cancellation protection from Tauck in the event they need to cancel their trip after making their reservations.

  Tauck’s Travel Protection Plan is available to all travelers, with the exception of residents of Puerto Rico. Residents of Puerto Rico are eligible for some cancellation protection by purchasing Tauck’s Cancellation Fee Waiver (see below).

  Tauck’s Guest Protection

  Under Tauck’s all-inclusive Guest Protection, you can cancel your tour for any reason up to the day before departure and receive a money-back refund (except in Extreme Circumstances*) on the land tour cost. The Guest Protection plan waives cancellation fees outlined, provided we are notified of cancellation before your tour departs. Tour cancellation fees are waived regardless of reason, without written notice, and Tauck will refund land tour cost. The cost is $205.00 per person.

  In addition, Tauck’s Guest Protection provides comprehensive travelers’ insurance and 24-hour emergency assistance. Coverage for the following elements is provided by BerkelyCare, Ltd. and is subject to the terms, conditions and exclusions of the policy:
  

  • Airfare Protection – Should you need to cancel or interrupt your tour for covered reasons, airfares and air penalties will be covered up to the original airfare cost.
  • Medical Protection – You are reimbursed for covered medical expenses incurred in the event you become injured or ill during your trip (including pre-existing conditions if purchased at time of deposit).
  • Luggage Protection – You are reimbursed for lost, stolen, delayed or damaged luggage.
    

  This optional Guest Protection must be requested at time of booking and fee must be included with initial payment. Details will be provided with written confirmation of your tour reservation. Guest Protection does not protect travel agent commissions. Cost is not refundable under any circumstances. Reimbursements will be made according to original method of payment. The amount of any refund shall be reduced by any recoveries obtained by you from any third parties.

  Tauck’s Cancellation Fee Waiver

  Should you have to cancel your tour for any reason, Tauck’s non-refundable Cancellation Fee Waiver waives all cancellation fees outlined (except in Extreme Circumstances*), provided we are notified of cancellation before your tour departs. The cost is $120.00 per person.

  This Waiver is not insurance; it does not cover airline penalties, luggage damage, personal injury, or protect travel agent commissions. The advantage of this waiver is that you may cancel regardless of reason, without written notice. Should you wish protection beyond our Cancellation Fee Waiver, your travel agent will recommend insurance companies.

  This optional Cancellation Fee Waiver must be requested at time of booking and fee must be included with initial payment. It assures a full refund of land tour costs received by Tauck, except for the cost of the Cancellation Fee Waiver and any extra fees resulting from partial room cancellation.

  *Extreme Circumstances: In the event of an act of God, war (whether declared or undeclared), terrorism, accident, natural disaster, outbreak of disease, or other event or circumstance beyond our control that contributes to or results in cancellation rates above our historical cancellation rates in the absence of such event or occurrence, Tauck reserves the right to issue a credit to you in lieu of a money-back refund, applicable to a future Tauck journey.

  If You Have to Cancel

  Cancellations Fees – Regardless of reason, cancellations result in costly charges from our travel and hotel providers covering penalties and fees incurred by canceling confirmed bookings. Therefore, the following fees apply.

  Guests choosing to purchase Tauck’s Guest Protection will incur cancellation penalties of $205.00 per person regardless of cancellation date prior to tour departure date.

  Guests choosing to purchase Tauck’s Cancellation Fee Waiver will incur cancellation penalties of $120.00 per person regardless of cancellation date prior to tour departure date.

  Guests choosing not to purchase Tauck’s Guest Protection or Cancellation Fee Waiver will incur cancellation penalties per person as follows:

  
  60 days or more before departure
  $600.00 per person
  
  59-8 days before departure
  $1000.00 per person
  
  7-1 days before departure
  $1800.00 per person
  

  
  Time of cancellation will be when notice is received in our Norwalk, CT office.

  In the event of an unforeseen circumstance beyond our control, Tauck reserves the right to amend the cancellation terms outlined herein.

  Tour Interruption Fees – If you have to interrupt your tour en route, you may be entitled to a refund of land tour costs if it exceeds 24 hours; certain restrictions apply. Such refunds are based upon the number of overnights missed less $40 per day for unused transportation and other fixed expenses.

  Partial Room Cancellation – A person canceling or leaving a tour while a roommate remains constitutes a cancellation of one type of accommodation and rebooking of another type of accommodation. The price charged the remaining person is the new, higher price for the new accommodation.

  Click here to download our complete Description of Coverage.

• Air Services

  Airfare may be purchased through us for travel originating in the United States. By using our air services, you agree that we, in purchasing, selling or otherwise arranging air transportation, are acting only as your agent and are not liable or responsible for any accident, death, personal injury, illness, property damage, delay or other loss or expense of any nature whatsoever arising directly or indirectly out of any act of God, or any actions or omissions (including any failure to provide services) or default of, any carrier. All carriers are independent contractors and are not owned, managed, controlled or operated by us. Your airline ticket constitutes a contract between yourself and the airline only, even if purchased through us. We are not liable for, and do not assume responsibility or accept claims with regard to seat assignments, schedule changes, flight changes, cancellations, claims for a refund or reimbursement of airline ticket fees, or any other loss incurred by you for any reason whatsoever (including, without limitation to, bankruptcy, insolvency, reorganization or similar relief from creditors). We must handle ticketing for our special fares, which are subject to availability and cannot be guaranteed until reserved. Our air services can only be purchased in conjunction with one of our tours. Tickets or e-ticket numbers will be mailed with final documents. If you cancel or change your air booking before or after departure, all airline cancellation and change fees will apply.