Tauck is happy to advise hotels of any special room requests or requirements, provided we receive them at the time your reservation is made. Please be aware that requests cannot be guaranteed.
As a service, Tauck will make hotel reservations before and after your journey. Rooms are reserved at the first or last night’s hotel property of any Tauck journey so there is no worry of having to change hotels or rooms at the start or end of your trip. Rooms are reserved on a space-available basis, and the cost will be added to your tour cost.
Tauck has a strong relationship with the Travel Agent community and we encourage you to see your travel agent if considering making a reservation for a Tauck journey. However, if you do not have or typically use a travel agency, you may make a reservation directly with Tauck.
We encourage you to make your reservation just as early as possible – especially if you are limited to the time period in which you can travel. Tauck journeys are popular and tend to fill quickly.
Yes, Tauck is registered and Tauck's California Seller of Travel registration number is CST #2016001-20.
Reservation Sales Center hours – North America Eastern Time Zone (New York City time):
Monday – Friday: 8:00 AM – 9:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 12:00 Noon – 5:00 PM
Tauck accepts Visa, MasterCard, American Express, Discover and check payments.
When you book and deposit a Tauck journey you are sent a ‘Summary of Purchase’ outlining the tour’s start and end dates/times, all associated tour costs, monies applied, balance due, and additional information. Included with the Summary of Purchase is information on Tauck’s Guest or Cruise Protection Product, a list of suggested reading material appropriate to the journey, a visa application form when applicable, and an air itinerary schedule if your flights to and from the tour are confirmed through Tauck. Final tour documentation is sent after final payment is received, and will include additional information about clothing and packing, weather and more, along with a day-by-day itinerary of your journey.
For 2014 journeys, final payment is due no later than 60 days prior to the journey start date.
For 2015 river cruises, final payment is due no later than 90 days prior to the river cruise start date. Final payment for all other 2015 land journeys and cruises is due no later than 60 days prior to their start date.
A deposit is required in order to hold a reservation for a Tauck journey. Deposit amounts vary depending on the destination and type of journey you are reserving (land, rail, cruise). Tauck’s non-refundable Guest Protection Plan and Cruise Protection Plan must also be paid for at time of deposit or up to 10 days from the time your reservation is made. You may cancel within 10 days of making your reservation to receive the full refund of your deposit, and the cost of the Guest or Cruise Protection Plan (if applicable).
Once a journey has been booked and deposited, Tauck will automatically send a confirmation of your reservation. Final tour documentation which includes a day-by-day itinerary of your journey is sent after final payment is received.